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Frequently Asked Questions

Cut pile carpet has fibers that have been cut at the top. The fibers stand up straighter and give the carpet a more formal look. Loop pile carpets have fibers that have not been cut, but left in the loop formation. Each fiber is bent over and sewn back into the backing. Loop pile feels soft and smooth. There are also combination pile carpets that include both cut and loop pile for unique patterns and textures.

Carpet pile is the soft material that you will see once the carpet is installed. The pile is attached to a backing that keeps all the fibers in place.

Installers now usually use tackless carpet strips. These thin pieces of plywood are used to secure the carpet around the edges of the room and in doorways.

Nylon is durable and stain resistant. Polyester is very soft. Wool lasts a long time and acrylic is usually referred to as synthetic wool because they feel similar. Olefin is typically only used in commercial flooring.

Pile density is the number of pile fibers per square inch. The higher the pile density, the thicker the carpet will be.

In large rooms, you may need more than one cut piece of carpet. A carpet installer will know how to seamlessly attach the two pieces of carpet to each other. They will ensure that all the carpet piles are going in the same direction so the seam is not visible and secure it so there is no separation in the future. .

Not necessarily. Carpets can be dried and sanitized without lasting damage. However, if the carpet has been wet for a long time or was damaged by water from a sewer or other unclean source, it should be replaced instead.

Yes. A carpet stretcher is a specially designed tool to make the carpet secure. Stretching the carpet prevents future movement or bubbling.